Email: shacman@shacman-truck.com

Tel.: +86 135 7927 1170

Services

Home > Services

Services

Customization and Service

Expand commercial vehicles, refine specialized vehicles, strengthen components, cultivate new growth points, and achieve sustainable development. Shaanxi Automobile Holding Co., Ltd. is one of the first batch of automobile and parts export base enterprises in China. In recent years, seizing the opportunity of "the Belt and Road" and integrating market resources

13+

Countries Have Built Localization Factories

200+

Marketing Channels

360+

Service Network

100+

Countries and Regions

Customized "One Country, One Vehicle"

Customized "One Country, One Vehicle"

Overseas market layout is stable and far-reaching. In order to meet the needs of different countries and customers, Shaanxi Automobile conducts in-depth research from multiple aspects such as products, services, accessories, and intelligent networking through big data analysis, tailoring overall vehicle solutions for customers, implementing the "One Country, One Vehicle" product strategy, and maximizing customer value. Taking the Central Asian region as an example, Shaanxi Automobile Group conducted in-depth research on the local market environment and user needs. While continuously providing dump truck products to the local market, it further introduced road vehicles to meet local needs and improve user satisfaction. In recent years, Shaanxi Automobile has enriched its product portfolio and continued to steadfastly promote product upgrades and iterations. At present, Shaanxi Automobile has accelerated the promotion of X3000, X5000, and X6000 platform products. Among them, X5000 has achieved mass sales in 20 countries, and X6000 has also made its debut in overseas markets and signed the first batch of orders.

Customized "One Country, One Vehicle"

Overseas market layout is stable and far-reaching. In order to meet the needs of different countries and customers, Shaanxi Automobile conducts in-depth research from multiple aspects such as products, services, accessories, and intelligent networking through big data analysis, tailoring overall vehicle solutions for customers, implementing the "One Country, One Vehicle" product strategy, and maximizing customer value. Taking the Central Asian region as an example, Shaanxi Automobile Group conducted in-depth research on the local market environment and user needs. While continuously providing dump truck products to the local market, it further introduced road vehicles to meet local needs and improve user satisfaction. In recent years, Shaanxi Automobile has enriched its product portfolio and continued to steadfastly promote product upgrades and iterations. At present, Shaanxi Automobile has accelerated the promotion of X3000, X5000, and X6000 platform products. Among them, X5000 has achieved mass sales in 20 countries, and X6000 has also made its debut in overseas markets and signed the first batch of orders.

Customized "One Country, One Vehicle"

Precision Service "Fully Customized"

Precision Service "Fully Customized"

The market is the foundation for the survival and development of enterprises. In order to adapt to the ever-changing market environment, Shaanxi Automobile Heavy Truck Group achieved a transformation from a traditional manufacturing enterprise to a service-oriented manufacturing enterprise in 2009. This also means that keeping up with the times and meeting user needs has become a key focus of development. Realizing precise development and marketing in product layout, fully meeting the differentiated needs of customers for products, is the strategic form for Shaanxi Automobile Heavy Truck to expand its territory. According to the differentiated needs of customers in different segmented markets, launching an exclusive service plan of "one car, one strategy" for segmented markets will be another "magic weapon" for Shaanxi Automobile Heavy Truck's sales growth.

Precision Service "Fully Customized"

The market is the foundation for the survival and development of enterprises. In order to adapt to the ever-changing market environment, Shaanxi Automobile Heavy Truck Group achieved a transformation from a traditional manufacturing enterprise to a service-oriented manufacturing enterprise in 2009. This also means that keeping up with the times and meeting user needs has become a key focus of development. Realizing precise development and marketing in product layout, fully meeting the differentiated needs of customers for products, is the strategic form for Shaanxi Automobile Heavy Truck to expand its territory. According to the differentiated needs of customers in different segmented markets, launching an exclusive service plan of "one car, one strategy" for segmented markets will be another "magic weapon" for Shaanxi Automobile Heavy Truck's sales growth.

Precision Service "Fully Customized"

Proactively Serving "One Step Faster"

Proactively Serving "One Step Faster"

If you want to make the service considerate, in addition to paying attention to the fine requirements of specific fields, you also need to meet the expectations of users for high attendance rates. The guarantee of high attendance rate requires improving the timeliness and convenience of services. So, once a vehicle malfunctions, being able to predict in advance, report repairs quickly, maintain in a timely manner, ensure quality, and provide a service experience that exceeds expectations will inevitably lead to an improvement in operational efficiency. In order to be able to predict faults in advance, Shaanxi Automobile Heavy Truck has closely followed the development pace of intelligent services, created a new Shaanxi Automobile Heavy Truck intelligent service system, and achieved proactive service with foresight. For vehicles in operation, the data collected through Tianxingjian terminal equipment is constantly uploaded to the terminal database. When abnormalities are found, the abnormal information will be fed back to the user and the nearest service station will be triggered to initiate a work order. The service station will guide the customer to conduct vehicle self inspection or provide remote online technical guidance in a timely manner to eliminate potential faults.

Proactively Serving "One Step Faster"

If you want to make the service considerate, in addition to paying attention to the fine requirements of specific fields, you also need to meet the expectations of users for high attendance rates. The guarantee of high attendance rate requires improving the timeliness and convenience of services. So, once a vehicle malfunctions, being able to predict in advance, report repairs quickly, maintain in a timely manner, ensure quality, and provide a service experience that exceeds expectations will inevitably lead to an improvement in operational efficiency. In order to be able to predict faults in advance, Shaanxi Automobile Heavy Truck has closely followed the development pace of intelligent services, created a new Shaanxi Automobile Heavy Truck intelligent service system, and achieved proactive service with foresight. For vehicles in operation, the data collected through Tianxingjian terminal equipment is constantly uploaded to the terminal database. When abnormalities are found, the abnormal information will be fed back to the user and the nearest service station will be triggered to initiate a work order. The service station will guide the customer to conduct vehicle self inspection or provide remote online technical guidance in a timely manner to eliminate potential faults.

Proactively Serving "One Step Faster"

Professional Service "Caring and Waiting"

Professional Service "Caring and Waiting"

At present, a professional, large-scale, and intelligent after-sales service system is the benchmark and goal of serving the aftermarket, and reliable quality and covering all service stations are the greatest guarantee for cardholders. Wei Bingliang said, "Wherever there is Shaanxi Automobile Heavy Truck, there is Shaanxi Automobile Heavy Truck service."

Professional Service "Caring and Waiting"

At present, a professional, large-scale, and intelligent after-sales service system is the benchmark and goal of serving the aftermarket, and reliable quality and covering all service stations are the greatest guarantee for cardholders. Wei Bingliang said, "Wherever there is Shaanxi Automobile Heavy Truck, there is Shaanxi Automobile Heavy Truck service."

Professional Service "Caring and Waiting"

ADVANTAGE

Manufacturer Procurement, Price Advantage

Manufacturer Procurement, Price Advantage

China's heavy-duty truck products have obvious competitiveness in terms of price. Compared with developed countries such as Europe and America, the price of China's heavy-duty truck products is much lower. For some economically underdeveloped and limited purchasing power countries, China's heavy-duty truck products are more attractive.

Quality Advantage

Quality Advantage

China's heavy-duty truck products are also constantly improving in terms of quality. By introducing advanced foreign technology and equipment, constantly innovating product design and processes, and improving product performance and reliability. At the same time, China's heavy-duty truck products can also adapt to the climate, road conditions, oil and other conditions in different regions, meeting the needs of different customers

Service Advantages

Service Advantages

China's heavy-duty truck enterprises are also continuously strengthening their service capabilities in overseas markets, providing timely and effective pre-sales, in sales, and after-sales services through the establishment of overseas assembly plants, sales outlets, service stations, and other forms. At the same time, Chinese heavy-duty truck enterprises are actively carrying out service projects such as training, technical support, and accessory supply to improve customer satisfaction and loyalty

REQUEST A QUOTE

We are ready to provide service for customers at any time.If you are interested in our products, or have any ideas, please feel free to contact us.

PACKAGE

PACKAGE

Conventional Export Packing Standards

Conventional Export Packing Standards

Cars must be shipped in independent car containers, which must be sealed, smooth, and have a clamping level that meets the requirements.

Transportation Standard for Lifting Items

Transportation Standard for Lifting Items

Cars must be transported on platforms or pallets to avoid damage to the vehicle and facilitate loading and unloading operations.

LCL shipping Standard

LCL shipping Standard

If the number of export vehicles is small or does not reach the FCL quantity, it is possible to choose LCL shipping with other goods. This shipping method is more flexible, but special attention should also be paid to packaging standards and weight issues.

Domestic vehicle export packing standard

Domestic vehicle export packing standard

The packaging standards for domestic vehicle exports are mainly determined based on different export trade regulations and the requirements of the destination country. Before exporting, it is necessary to carefully understand the laws, regulations, and cargo requirements of the destination country, and pack and deliver according to the regulations.

Land transportation

Land transportation

Land transportation

Professional Service "Caring and Waiting"

Flatbed towing

The truck driver arrived at the port and is waiting for the customer to pick up the car

Sea Transport

Sea Transport

Sea Transport

Sea Transport

Sea Transport

Sea Transport

Sea Transport

Sea Transport

Sea Transport

Sea Transport

CONTACT US

Tel.: +86 135 7927 1170

Phone: +86 135 7927 1170 / +86 134 7433 1290

Email: shacman@shacman-truck.com

WhatsApp: +86 134 7433 1290

ADDRESS

No. 2327, 23rd Floor, Building 1, Jingwei International Center, North Side of Xijin Road West Section, Xi'an Economic and Technological Development Zone, Shaanxi Province

Copyright © Shaanxi Heavy Duty Automobile Import & Export Co.,Ltd All Rights Reserved | Sitemap | Power by Reanod

WeChat